Our first supported accommodation Ofsted regulated home, Friendly House, received an overall rating of Good during its first Ofsted inspection at the beginning of January 2023, with a rating of outstanding in leadership and management.
The inspector stated that the registered manager has “excellent leadership skills which give staff clear direction and the ambition to help children achieve the best outcomes.” Continuing to talk about the home’s management she explained how the manager “has the highest aspirations for the children and staff in the home.”
All staff receive education and training that equips them to meet the particular requirements of the children who live there. Staff praise the training that is provided by Restorative Social Care Services, and both leaders and managers are proactive in ensuring the development needs of staff are met.
The inspector also noted that the children are content and happy living in the home and participate in regular key-work sessions with staff, which helps them learn strategies and make informed decisions to keep themselves safe.
We are very pleased with this achievement, which would not have been possible without the hard work and dedication of Friendly House’s staffing team and the home manager, Liam Scott.