Restorative Social Care Services are committed to supporting staff to deliver the best quality care for young people, so we actively carry out quality assurance exercises to assess how effective and impactful our training is.
As part of one of our recent quality assurance exercises, we conducted a number of short interviews with staff, their managers and young people to explore our impact of face-to-face training. Our evaluation focused on two face-to-face training courses staff had attended six months earlier and the implementation of the medium-term outcomes we had identified.
Our findings demonstrated that learning from the two courses had successfully been applied in our everyday practice and that medium-term outcomes for both courses had been met.
During our evaluation, some areas for improvement in the learning and development process were also identified. And, as a result, we produced an action plan, which has since informed our restructure and refresh of the Restorative learning and development process, which is now being implemented.
We are committed to Restorative staff being enabled to develop the skills and knowledge that fit with the values and practices of Restorative, and to advance their career through a comprehensive personal development plan and in-house training programme.
Please find more detail in the report about our methods used during the evaluation, our findings, conclusions, recommendations and action plan.