Well done to the Rooley House team for receiving an Ofsted rating of Good in their most recent inspection in December 2023.
While the home, which provides care for one child with social and emotional difficulties, was judged Good overall in providing effective care services for children, the category ‘effectiveness of leaders and managers’ was rated Outstanding.
Staff “emotionally invested”
Staff were noted for their regular reflection in practice and adjustments to their care responses in looking after the child resident at the home, who they were “emotionally invested in”.
And how the assistant manager “developed a warm and trusting relationship” with the child, undertaking additional learning and spending extra time to develop protocols to help communication between the child and staff.
“A strong team”
Many positive comments about the team in place at Rooley House were made. Ofsted said, “The assistant manager is credited by other staff, professionals and family as having supported the child in a steadfast and consistent… [which contributed] to keeping the child safe in their care.”
The assistant and home’s manager were described as “a strong team”. With comments of the home’s manager including “respected…well-liked” and “approachable”; a manager who “leads by example” and who “worked many unsociable hours to meet the needs of the child”.
Care and support for children and team
Not only was Rooley House manager credited for his commitment to looking after the children/child in his care but also for being “supportive of staff” and “keen to see them develop and grow” including , while “always mindful of the safety and well-being of the staff”. And including utilising Restorative’s “inhouse psychologist to deliver specific training specific training to enhance staff knowledge”.
Individual support by an empowered team
Child and young people-centred support is integral to our individualised approach to looking after children, which was also highlighted by inspectors. They noted planning and support offered to the child “was individual to their needs” and complex plans “modified regularly to keep the child safe” and “improve outcomes”.
It was also noted how staff would undertake multiagency decision-making in plans and challenge where they felt change was needed, “to advocate for the child”.
Dedication and commitment
This recent positive inspection is a result of hard work, dedication and commitment to excellence in practice by our management and support teams at Rooley House. Well done and congratulations from everyone at Restorative and the wider team.